CANCELLATION & REFUND POLICY

LUXE VANTAGE PROPERTIES S.L.

CANCELLATION & REFUND POLICY

Luxury Rental Services — Barcelona, Spain

Full Refund — more than 30 days before check-in

Cancel more than 30 days before your check-in date and receive a complete refund of all amounts paid, with no deductions or fees.

No Refund — 30 days or fewer before check-in

Cancellations made 30 days or fewer before check-in are non-refundable. All amounts paid will be forfeited.

No-Show

Failure to arrive on the confirmed check-in date without prior written notice will be treated as a cancellation. No refund will be issued and all amounts paid will be forfeited.

Refund Processing Time

Approved refunds are typically processed within 5–14 business days, depending on the payment method used.

Currency & Payment Method

All refunds are issued in the original currency of the transaction and returned to the original payment method only.

 

How Dates Are Counted

The cancellation window is calculated from the date of your written cancellation request to your confirmed check-in date, based on Barcelona local time (CET/CEST).

How to Cancel

All cancellation requests must be submitted in writing by email to [email protected].