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Last updated: June 2026
This website is operated by Luxe Vantage Properties S.L. (CIF: B70654215), a luxury property management and rental agency registered and operating in Barcelona, Spain. References to "Luxe Vantage Properties", "we", "us", or "our" throughout this policy refer to this company.
Registered address: Calle Vilamarí 120, 5-3, 08015, Barcelona, Spain Email: [email protected] Phone: +34 697 25 68 27
We collect personal data only when you actively provide it through the following forms on this website:
Property enquiry / booking request form
Check-in and check-out dates
Number of guests (adults, children, infants)
Full name
Phone number (including country code)
Email address
General contact form
First name and last name
Email address
Phone number
Your area of interest (guest/tenant, property owner, investor, collaborator, or other)
The content of your message
We do not operate user accounts, subscription lists, or any other data collection mechanism beyond the above. We do not collect personal data through our social media profiles or channels.
We process the information you provide for the following purposes:
Management of enquiries and contact requests To receive, process and respond to any request, enquiry or communication submitted through our web forms or other contact channels, and to provide you with the information or service you have requested.
Management of the pre-contractual and contractual relationship To carry out the steps necessary to provide our property management and rental services, including coordinating bookings, liaising with property owners, organising viewings, and managing any documentation required in connection with a rental or property transaction.
Compliance with legal obligations As a real estate operator in Spain, we are subject to Law 10/2010 on the prevention of money laundering and terrorist financing. In the context of formalising rental or property transactions, we may be required to verify your identity, assess the origin of funds, and report certain transactions to the competent authorities (SEPBLAC). This processing is based on a legal obligation and is not optional.
We do not use your data for unsolicited marketing, automated decision-making, or profiling.
We process your personal data under the following legal bases, as established in EU Regulation 2016/679 (GDPR) and Spain's Organic Law 3/2018 (LOPDGDD):
Pre-contractual and contractual performance (Art. 6.1.b GDPR) — when you submit a booking or rental enquiry
Legitimate interest (Art. 6.1.f GDPR) — when you contact us with a general, investment, or collaboration enquiry
Compliance with a legal obligation (Art. 6.1.c GDPR) — where required by Spanish commercial, tax, or anti-money laundering law
Consent (Art. 6.1.a GDPR) — where you have given explicit consent for a specific processing purpose
We retain your personal data only for as long as necessary for the purpose for which it was collected:
Enquiry and contact data: up to 12 months from last interaction, unless a transaction follows
Booking and rental transaction data: for the duration of the relationship and thereafter for the periods required by law, including the applicable statute of limitations under Spanish commercial and tax law (generally up to 6 years)
Anti-money laundering data: 10 years, as required by Law 10/2010
Once retention periods have elapsed, data will be securely deleted or irreversibly anonymised.
We do not sell, rent, or trade your personal data. We may share it only with:
Property owners or landlords, where strictly necessary to process your booking or enquiry
Professional advisors (lawyers, notaries, accountants) involved in a transaction, bound by confidentiality obligations
IT service providers who support the operation of this website, acting as data processors under appropriate contractual terms
Public authorities and regulatory bodies (including SEPBLAC and the AEPD), where required by applicable law
No transfers of personal data are made to third countries outside the European Economic Area unless an appropriate safeguard is in place, such as an adequacy decision or Standard Contractual Clauses approved by the European Commission.
LiveChat (Text, Inc.) Our website includes a live chat widget provided by LiveChat. If you choose to open or interact with the chat, LiveChat may process your IP address, browser information, and the content of your messages on their own servers. LiveChat operates under its own privacy policy, available at livechat.com/legal/privacy-policy. Use of the chat widget is entirely voluntary.
WhatsApp and Telegram Our website contains links to WhatsApp and Telegram as optional contact channels. If you choose to use them, you will be transferred to those platforms, which are governed by their own privacy policies. We do not collect, receive, or process any personal data about you from those platforms as a result of visiting our website.
Social media links Our website includes links to our profiles on Instagram, LinkedIn, TikTok, YouTube, and Snapchat. These are outbound links only. Clicking them transfers you to those platforms. We do not share your data with these platforms, and we do not receive any personal data about you from them as a result of your visit to our website.
This website uses only essential technical cookies necessary for the correct functioning of the site. These cookies do not track your browsing behaviour, serve advertising, or collect personal data for analytical purposes.
No analytics, marketing, or third-party tracking cookies are used on this website.
You can manage or delete cookies at any time through your browser settings. Disabling essential cookies may affect certain website functions.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. This website is served exclusively over HTTPS, with an SSL certificate provided by our hosting provider, ensuring that all data transmitted between your browser and our server is encrypted in transit.
This website and our services are not directed at children under the age of 14. In accordance with the LOPDGDD, the processing of personal data of minors under 14 years of age requires the prior consent of their parents, guardians, or legal representatives.
If we become aware that personal data has been submitted by a minor under 14 without the appropriate parental consent, we will delete it without delay. If you believe this has occurred, please contact us at [email protected].
If you provide us with personal data relating to a third party — for example, a co-traveller or another person on whose behalf you are making an enquiry — you confirm that you have informed that person of the contents of this Privacy Policy and, where required, obtained their consent to share their data with us.
You assume responsibility for the accuracy of any third-party data provided and for any consequences arising from a failure to comply with this obligation.
Under the GDPR and the LOPDGDD, you have the right to:
Access the personal data we hold about you
Rectify any inaccurate or incomplete data
Erase your data, where no legal basis for continued retention exists
Restrict processing in certain circumstances
Object to processing based on legitimate interest
Data portability, where technically applicable
Not be subject to decisions based solely on automated processing
To exercise any of these rights, please submit a written request to [email protected], indicating the right you wish to exercise. We may ask you to provide proof of identity.
If you consider that your rights have not been adequately addressed, you have the right to lodge a complaint with Spain's data protection authority:
Agencia Española de Protección de Datos (AEPD) C/ Jorge Juan, 6, 28001 Madrid Tel: 901 100 099 / 91 266 35 17 www.aepd.es
We may update this policy periodically to reflect changes in our services, our data practices, or applicable law. The date at the top of this page will always indicate the most recent version. We encourage you to review it from time to time.